Hightech News

How the Hotel Industry is Using AI and Custom Chatbots This hyper-personalization wouldn’t be nearly as easy without the use of AI and can significantly improve operations. AI tools can also help productivity and operations by offloading easier tasks (like answering frequently asked guest questions or creating employee schedules) and predicting maintenance and equipment needs.…

Zendesk Vs Intercom: Discovering The Perfect Helpdesk Match! The program is simple to use and includes all of the necessary capabilities for providing good customer service. In-app messages and email marketing tools are two crucial features that Zendesk lacks when compared to Intercom. Intercom, on the other hand, lacks key ticketing features that are critical…

How to improve engagement with a customer service chatbot Overall, this data helps healthcare businesses improve their delivery of care. Moreover, research has demonstrated that consistency is an important factor in social exchange. To cultivate relationships, individuals respond rather affirmatively to a request and are more likely to comply the better the relationship is developed…

7 Ways to Use AI in Customer Service & Benefits With conversational AI, you can provide voicebots, chatbots, and other automated solutions that can help customers get answers on their time. AI-powered customer service chatbots are computer software that mimics human conversations over chats to facilitate customer support. It engages website visitors, improves lead generation,…